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Privacy Policy

Our Contact Details

Name: Data Protection Lead

Address: Stable Studios, 1 Talbot St, Pontcanna, Cardiff CF11 9BW

Phone Number: 02921 051 010



The type of personal information we collect

We may collect and process the following information:

  • Your name and contact details.

  • Age / Date of birth.

  • Details of your qualifications, experience, and employment history.

  • Details of your referees.

  • Your nationality and immigration status.

  • Information from identity documents.

  • Emergency contacts and details of any dependants.

  • Bank details and other relevant financial information.

  • We may also collect information related to security cleared roles.


How we get the personal information and why we have it

  • Most of the personal information we process is provided to us directly by you.

  • It may be provided by your referees.

  • By job boards or online CV libraries that you have subscribed to.


We use the information that you have given us in order to:

  • To provide our services to you.

  • To assess data about you against vacancies which we judge may be suitable for you.

  • To enable you to submit your CV, and apply for jobs.

  • To provide your services to our clients.

  • To send your information to clients in order to apply for assignments/vacancies.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To maintain records and to comply with legal, regulatory and corporate governance obligations and good employment and/or recruitment practice;

  • to process data where we are legally obliged to process such data or where the processing is necessary for the purposes of carrying out our obligations or exercising our rights in the field of employment and social security and social protection law;


We may share this information:

  • With potential employers.

  • Where legally required to comply with legal obligations, a court order, or the instructions of a government authority.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. (You are able to remove your consent at any time. You can do this by contacting our Data Protection Lead)

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

(e) There is a vital interest.

How we store your personal information

We take the security of your data seriously. We have policies and controls to protect your information from unauthorised processing. We update these measures as security technology evolves.

All the personal data we process is processed within the United Kingdom.

We will only hold your personal data for as long as is necessary to fulfil the purposes we collected it for, including complying with applicable legal or reporting requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using any of the contact details above if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using any of the contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:

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