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Our Contact Details

  • Name: Data Protection Lead

  • Address: Stable Studios, 1 Talbot St, Pontcanna, Cardiff CF11 9BW

  • Phone Number: 02921 051 010

  • E-mail:

The Type of Personal Information We Collect

We may collect and process the following information:

  • Your name and contact details.

  • Age / Date of birth.

  • Details of your qualifications, experience, and employment history.

  • Details of your referees.

  • Your nationality and immigration status.

  • Information from identity documents.

  • Emergency contacts and details of any dependants.

  • Bank details and other relevant financial information.

  • Information related to security cleared roles.

How We Obtain Personal Information and Why We Use It

We obtain most of the personal information directly from you, your referees, or from job boards or online CV libraries that you have subscribed to. We use this information for the following purposes:

  • Providing our services to you.

  • Assessing data about you against vacancies which we judge may be suitable for you.

  • Enabling you to submit your CV and apply for jobs.

  • Providing your services to our clients.

  • Sending your information to clients in order to apply for assignments/vacancies.

  • Carrying out our obligations arising from any contracts entered into between you and us.

  • Maintaining records and complying with legal, regulatory, and corporate governance obligations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent (you are able to withdraw your consent at any time).

  • We have a contractual obligation.

  • We have a legal obligation.

  • We have a legitimate interest.

  • There is a vital interest.

How We Store Your Personal Information

We take the security of your data seriously. We have policies and controls to protect your information from unauthorized processing. These measures are updated as security technology evolves. All the personal data we process is stored within the United Kingdom. We will only hold your personal data for as long as is necessary to fulfill the purposes we collected it for, including complying with applicable legal or reporting requirements.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate or incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using any of the contact details above if you wish to make a request or if you have any concerns about how we handle your personal information.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us using any of the contact details above. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

  • ICO’s Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

  • Helpline Number: 0303 123 1113

  • ICO Website:

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